Red Traffic Light quarantee
Reservations in uncertain times, can you cancel free of charge?
Do you have a holiday home in mind, but are you afraid to book yet due to uncertain times (Covid/Ukraine/possible threats)?
If you take out the Red Travel Advice Guarantee (formerly Covid Guarantee) (costs 125 euros), you can cancel your holiday free of charge* up to two weeks before your departure if there is a Red Travel Advice for France (see our special Red Travel Advice Guarantee conditions below).
Our refund conditions:
The reason for cancellation and refund must always be related to: 1. A red travel advice for France before the date of your departure. If the borders close within two weeks before your departure date or if the travel advice changes in such a way that you cannot leave (see above), a rebooking arrangement will come into effect.
Attention: if nothing has officially decided yet for your departure date, this is no reason for a refund of the amount paid by you.
* If there is a real chance that you will not be able to travel to France on your departure date, FranceVilla reserves the right to cancel your holiday earlier in consultation with you and to return your money minus the 125 euros, so that you can you can book another holiday.
For all other matters you can take out a cancellation insurance with your own travel agent.
We are convinced that, especially now, a holiday home in France where you can go to with your own transport and your own family, is the best holiday choice.
► All our accommodations are screened and visited by us
Only when an accommodation meets our strict requirements we exept the accommodation. Every 2 years all accommodations are visited by us!
► Excellent service is the standard with us!
If something is not entirely satisfactory during your stay, then a call with our customer service is sufficient. Your question, our concern!
► FranceVilla a concept for more than 15 years
We are not a one-day-fly, since 2005 we have made thousands of people happy with our luxury accommodations in the South of France.
► South France experts
The owners of FranceVilla have lived in the South of France for 6 years before they started FranceVilla.
► Satisfied customers
You can also view the references of our customers. Our website has an up-to-date overview of more than 100 FranceVilla experiences.
