What guarantees does FranceVilla offer
Make a reservation in Corona time, can one cancel free of charge?
Are you unsure whether you should book? Perhaps you are afraid of a new Lockdown? We understand this very well and have therefore temporarily changed our cancellation policy.
If you book a holiday home with us for both 2020 and 2021 and you are forced to cancel due to Covid (see conditions below), we will refund your money minus the symbolic amount of 95 euros.
If it is not possible to stay in France due to Covid-19, you can cancel up to 24 hours before your departure for 2020 reservations(for 2021 reservations we have a two weeks before arrival cancellation date).
Our cancellation conditions:
• The reason for cancellation must at all times be related to: 1. A Lockdown in France and / or 2. Closed borders to France ànd a negative travel advice (if there is no Lockdown in France but you cannot travel due to Corona regulations in your country our usual cancellation conditions are applied)
• If it is not possible to travel to - or stay in - France due to Covid-19, you have the option to cancel free of charge * up to 24 hourse before the arrival date (only for bookings in 2020, in 2021 you may cancel until 2 weeks before arrival).
• If you cancel your booking you will be refunded within a max of 7 days
• Participation in this promotion is specifically stated on your booking confirmation.
* we only ask for a contribution of € 95 for our administrative work.
We are convinced that certainly now - a private villa with private pool, where you can go with your own transport and your own travel group, is the best holiday choice. In addition, very few cases of Covid are known in the Dordogne and the Lot and there is a lot of space for quiet recreation.
When you book an accommodation at FranceVilla, you can count on a quality accommodation and real service!
Know where you stand!
On the internet there is a wide range of holiday accommodation available in the south of France where it is known that sometimes little or no control is carried out on the quality of the offer.
The FranceVilla Guarantee:
► All our accommodations are screened and visited by us
Only when an accommodation meets our strict requirements we exept the accommodation. Every 2 years all accommodations are visited by us!
► Excellent service is the standard with us!
If something is not entirely satisfactory during your stay, then a call with our customer service is sufficient. Your question, our concern!
► FranceVilla is affiliated with SGR
We are affiliated with the SGR, which means that your travel money is safe without extra costs. SGR guarantees your prepaid travel money or ensures, for example, that your stay or return journey is still paid in these situations.
► FranceVilla a concept for more than 10 years
We are not a one-day-fly, since 2006 we have made thousands of people happy with our luxury accommodations in the South of France.
► South France experts
The owners of FranceVilla have lived in the South of France for 6 years before they started FranceVilla.
► Satisfied customers
You can also view the references of our customers. Our website has an up-to-date overview of more than 150 FranceVilla experiences.